This program aims to improve the access to and quality of basic public services. It is an integral part of AGH, for it lays the groundwork for our other programs and services to run smoothly. SAP facilitates a process by which ordinary citizens (service users) and policy makers and government agencies (service providers) can interact to improve basic services and better use government and local resources. Service users are able to voice their needs and requests through various forms of public discussions, which give them opportunities to hold service providers accountable for their performance.
SAP is currently implementing two projects: Enhanced Social Accountability 4 Enriched Sustainable Advancement and Wajibika. The goal of the Enhanced Social Accountability 4 Enriched Sustainable Advancement project (SA4ESA) is to increase transparency, accountability, and the application of the rules of law, as well as improve the ethics and integrity of the government, private sector and civil society. Through ESA4ESA, AGH is collaborating with Community Radio of Sengerema to air weekly radio programs about social accountability. The listeners are able to participate in discussions on issues such as citizen participation in decision making, budgets, and planning; and rights to information and access to public services. This is a unique approach that engages both the supply and demand sides of social accountability, for the service users get to know their rights and responsibilities while the service providers are reminded of their obligations.
The Wajibika project establishes youth groups and informational meetings. The aim of this project is to 1. strengthen youth community engagement, 2. strengthen youth activism, 3. strengthen local government and leadership systems and 4. Educate local leaders on promoting youth involvement. Youths who could benefit from the youth groups are collected by local community leaders. At the youth group meetings, youths are equipped to become leaders in advancing their interests at all community levels. They are taught leadership skills and networking principles. They are informed of their rights and ability to participate in the community, and are given opportunities to work on economic and social issues that could affect their future. In addition, local community leaders are educated through informational meetings. They are reminded of and taught their accountability to promote budgeting and planning that will accommodate youth and elder development programs, and are encouraged to promote policies and practices that empower youths.
The Foundation for Civil Society (FCS) and Commissioner for Human Rights and Good Governance (CHRAGG) are partners with AGH in the implementation of the SAP program.